Chatbots have been helping the BFSI sector in streamlining and automating the manual and tedious human tasks. Chatbots can do a range of tasks- right from solving account related customer queries to transferring funds into other accounts. Picking out the right insurance policies for your family, handling claims and premiums, providing customer support etc., a bot will improve work efficiency by tenfolds. By helping take over the mundane and routine jobs, bank employees can focus more on the sales aspect and generate revenue.
Reduce customer response time by 60%
Reduce operational support costs by 70%
Special promotions and sales push
User acquisition rates uptrend
Improved CSAT score
Process claims, pay premiums on time
Product selection and marketing
Interactions at customer’s convenience and speed
Outbound calling optimization
Isn’t it enticing? A friendly bot that can do so much under one roof is only a dream. Engati can make this dream come true -- for free! It is an intelligent, DIY chatbot platform with which you will be able to do a variety of tasks.