Chatbots in E-commerce Industry!

Big Idea

Is your mobile app strategy in disarray? Do customers frequently uninstall your app? Have you spent large amounts building your app and larger amounts in promoting it, only to deal with uninstall rates of more than 70%? Your answer could be Engati.

If you run an online store and want to expand and deepen your customer touchpoints, come see what Engati can do for you. From sales and promotion pushes, to catalog search, personalization, product ordering, payments, order tracking and fulfillment to post sales support and returns - all from a customer's smartphone via a messenger app - for intelligent customer interactions and queries - always available 24x7 and none of the uninstall issues faced by a traditional mobile app. Its easy, its free to start and its the future of interactive and conversational eCommerce - its Engati!!! Come experience the future of online retail like no other bot platform can provide - with out of the box integrations for your popular eCommerce store software so you don’t have to change a thing.

Top Features


Notify users with offers and promotions


Order tracking and fulfillment

user discussions

Analyse user discussions for improvising on user’s engagement


Enables clients to find the right products by intense filters, sort and rich coordinated efforts like smart answers and after that buy them straight from the chat


Search the catalog the way users want (Customers can browse products and inquire about the same in any natural language conversation)


cart-abandonment Prevent Cart Abandonment

user-experience Improve the User Experience with personalization

mobile-engagement Perfect for mobile engagement

audience Save your customer service cost with affordable way to reach to a large audience

availability 365*24*7 Availability

social-sharing Customers can share products and purchases to their friends through the social sharing features

coordinated in a single place Customers don't need to go to any other platform for help. It is altogether coordinated in a single place

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